I attended your Christmas Party last night in the Sir Bobby Robson Stand, and I wanted to email you to let you know what a fantastic night we all had.
We were greeted by two ladies when we first got there, who were chatty and made us feel very welcome – then we moved onto the drinks table which was a nice gesture.
We were seated promptly, and there was no waiting for the food.
All the food came out at the same time – a very organised service.
The food itself was superb, compliments to the chef.
The DJ did a great job, the Christmas songs throughout the meal, with the disco afterwards, at one point a song came on which cleared the dance floor, but he soon changed the music mid-song, and the dance floor was filled again.
We could always get a drink at the bar, never any queuing.
All the staff were very friendly, professional and organised, and I would certainly recommend your Christmas events to anybody that asks.
Thanks again for a fantastic evening.”
“I would just like to say a HUGE thank you to ITFC, for allowing the Beer Festival to take place on the ground. It was an amazing venue for an amazing event. The event was very well organised and from what I could tell well attended. Helping to raise money for charities, whilst offering ale lovers an opportunity for a great night out.
Let us hope that ITFC agree to the event being held there again next year.”
“A big thank you to all at ITFC for supporting the 32nd Ipswich Beer Festival.
The venue is great and I heard a lot of people praising the club for allowing the use of what is a great venue. Hopefully, this will help to continue the work the club is doing to be a real part of the community.”
“I would like to express my warmest thanks to you and all the team at Ipswich FC for the wonderful hospitality my son, Nick and I received on Tuesday 10th at the game between Town and Sheffield Wednesday, Nick had arranged this as a present from him and his family for my 70th birthday. I also received a season ticket for 2015-2016 let’s hope we are in The Premiership!
What a special treat it was for me to name the Man of the Match and a thrill to meet, and have my photograph taken with, Daryl Murphy by the official photographer. Would it be possible to have copies of them sent to me please to add to my Ipswich scrapbook?
I so enjoyed the experience, I’m still smiling from ear to ear!”
– Nick at Hiscox
“I have to write to let you know what a fantastic day we had under the supervision of Brian Hamilton and his team. Brian’s professionalism was beyond compare and he could not have been any more welcoming, gracious and charming throughout the day. Every one of my guests commented on Brian and the staff and could not have been more complimentary about their hard work and energy in making sure everyone was having an unforgettable experience.
I have been in Finance and a broker in the City of London for many years and attended more Corporate events than I care to remember both here and abroad and I have to say that day was very special indeed. Well organised and well executed and totally flawless, not surprising given Brian’s involvement and total commitment.
Thank you to everyone involved with Ipswich Town and we look forward to seeing you again soon. In the Premier League of course!”
– Michael Webb, Partner (Wealth Management) & Independent Mortgage Broker
“Tony would like to say a huge thank you for everything you did for us last evening. As ever, everyone had a great time and enjoyed the presentation at the end of the evening.
You and your team are always very helpful, prompt with replies to questions, queries or requests and it is a pleasure to book with you and it goes without saying we love coming and enjoying the hospitality and watching the games.”
– Claire Crosbie, Monaghan Civil Engineering Ltd
“Just a message to say thank you to you, Jane and everyone at ITFC for helping to make Saturday such a lovely day for Wally.
He was quite overwhelmed at first but soon relaxed and had a wonderful time. Please pass on our particular thanks to John (Wark) for looking after us so well and from me personally for my magnificent roses !! A very good time was had by all.”
“Hi Rosie, just a quick note to say thanks to yours and Theo’s help to make yesterday a huge success for my dad’s birthday bash. He had a great time and meeting the likes of Butcher, Burley, McCarthy, Milton, Stockwell and far too many others to remember was a great experience for him.”
– Richard Horrex, Finance Director at VMS (Fleet Management) Ltd
“Just a note to thank everyone for our wonderful Ultimate Matchday Experience last Saturday. It was a lovely treat: the behind the scenes tour was fun and the lunch was delicious. We would particularly like to thank our hard working and very friendly waitress and barman in the Premiere Suite as they were very helpful. Watching from the Directors Box was a great experience and going back to our usual seats in the upper North Stand will be a wrench!
Fingers crossed for the rest of the season and thank you again.”
– Judith and Andrew Stodel
On behalf of Mendlesham Football Club please pass on our thanks to all your people for a fantastic evening last night, our 8th Dinner @ Portman Road – the organisation, the food, the service, the venue, the staff front and the back of house were all brilliant as usual.
– Tim Mack, Chair, Mendlesham FC
On behalf of our party of 8 many thanks to you and your team for a thoroughly enjoyable corporate package day in the Hall of Fame Lounge on Saturday. As conveyed to you at the game was a highly professional service from initial point of enquiry through to delivery on the day.
Food was nothing short of excellent, service first class including the greet and a lovely gesture to sit Mick Stockwell with us on the day accompanied by surprise visits from Simon Milton and Pat Godbold.
We look forward to booking in with you again by the end of the season and please feel free to pass this e-mail on to any of your team.
– The Lyall party
“Dear Rosie, I will be writing with thanks to all the individuals who played a part in making last week’s event so successful but on behalf of your team, many thanks and they all did so well to make it a really good day and dinner. I had people coming up after the dinner who have been to most if not all our entertainments and saying this was the best yet! Congratulations! I will look forward to seeing you at the Cheese and Wine and hope to come with a guest or two. Best wishes and thanks again”
– Chris, CHAPS UK
Dear Rosie, A great talk this morning and thank you for asking me to say a few words on the breakfasts – a pleasure!
Firstly, I think the events are well organised and the team make everyone very welcome so there is always a good atmosphere and no one coming for the first time would feel inhibited. The table plan also helps newcomers locate as well as circulating the old lags. Secondly, the food is well presented, well cooked, fresh, good and served by friendly staff. Thirdly, your speakers are diverse and interesting, not just selling a product. The last two speakers certainly illustrate the diversity! Fourthly, the mix of attendees and background information in the annual delegate packs is good. Speaking personally I have made some excellent connections on behalf of CHAPS. We now have a partnership with Suffolk FA, Elizabeth Edwards has agreed to join our committee and through your previous speaker Christine Beedle, I will be addressing ALL the Essex Rotary Clubs in May. Fifthly, you have allowed me to advertise CHAPS events at the breakfasts and in programmes etc.
Finally, you have always been a most gracious host and clearly, lead a good team – congratulations!
Hope that sounds OK.
Best wishes, Chris – CHAPS UK
I had a message on my phone asking for feedback from the fathers day lunch.
I would just like to say how impressed we were, we had a fantastic day and all staff members were happy, friendly and very helpful.
The tour was fantastic even with such a big group the guide gave us insight information clearly and effectively as well as not rushing us on to the next bit.
The meal was superb very tasty and very accommodating with children’s selections.
The whole atmosphere was child-friendly and mine had a ball. My son has asked to come back when he is a daddy (haha he is only 6)
Thank you all for a fantastic day, can’t rate you all highly enough and will definitely be recommending to everyone.
Sophie Brame and family
P.’s thank you for my Husbands fathers day gift on the table. He was over the moon.
My father in law, Les Challis, asked me to pass on his thanks and appreciation for such a wonderful day on Sunday.
Les has been an Ipswich Town supporter for 70 years, and he has struggled in the last year to make full use of his season ticket seat due to illness. In that time, ITFC staff have been extremely helpful in assisting me to get him to his seat, with both security and stewards helping him along the way. Warner Duff made it possible for Les to use the VIP lift which helped a great deal too. It really has all been quite heart warming!
Your treatment of him on Father’s day was wonderful, and he really appreciated all of the attention and in particular, his special mention and his gift, which was signed by some of the players!
We would also like to thank everyone for looking after his wife, Margaret who suffered a recurrence of a pulled muscle injury at the start of the tour! A second wheelchair was quickly made available to her, which gave us an unexpected photo opportunity!
Our family had a wonderful time, and we really appreciated all of your efforts!
I especially wanted to thank you all for the apple balloon too! (Ask the staff!)
Apologies, I’m not sure which one of you I should specifically address this email to but I would just like to say thank you to ITFC for making mine and Justine’s Valentine’s Day evening a special one.
The food was absolutely gorgeous and a special mention to our waitress Naomi who was particularly helpful and kind.
Thank you again for a special occasion.
I just wanted to say a big thank you to all involved for the fantastic party on Saturday!
I would be grateful if you could pass this email to Simon (party lead) and his manager.
He and his two colleagues provided an outstanding service on Saturday and truly made the day special for my son Ethan and his friends. He felt like a VIP.
They were attentive, clearly knew their club and made the party a fun one to remember.
I have already recommended the venue to friends!
Dear Billie and Jennie,
John and I wish to Thank you for the wonderful party on Saturday enjoyed by everyone, the venue and arrangements were excellent. Please pass on our congratulations to your chef and all who helped make it such a success .
With our thanks.
I am writing to say thank you to all your fantastic staff on duty at our Senior Cup Final between Achilles and Crane Sports. It was a beautiful day and everything seemed to go well but your staff were so much a part of making the day a success.
This was my first year as County Cups manager and I had been told that the staff make the day special, so their reputation went before them. They enhanced that reputation on Sunday. Please can you ensure that they are all made aware of the appreciation of Suffolk County FA, especially to Billie Race, Mick Warden and Greg Pillinger.
In addition, I would like to thank Ipswich Town Football Club for the extremely kind gesture of providing Bruce Badcock with a complimentary box so that he could enjoy the day and the game watching in comfort surrounded by his family. He was Guest of Honour and presented the cup. He thoroughly enjoyed the day although not the limelight.
Once again my sincere appreciation to Ipswich Town for Sunday. We would love to hold more finals at Portman Road in the future but I’m sure we’ll have a chance to discuss this another time.
Suffolk FA County Cups Manager